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NoiseMark / Privacy Policy

Privacy Policy

NoiseMark  ·  Effective date: 15 September 2026  ·  Enso Ventures S.à r.l-S, Luxembourg

1. Who we are

NoiseMark is developed and operated by Enso Ventures S.à r.l-S, a company registered in Luxembourg ("we", "us", "our"). Our contact address for privacy matters is privacy@ensoventures.org.

NoiseMark measures sound levels and turns the moments that matter into a documented record. You can use the live meter and NoiseMark Pro without an account. Your measurements are held on your device. If you subscribe to NoiseMark Cloud, they are also included in backup archives stored with your account, which you can restore on another device.

NoiseMark never records or stores audio. Sound is processed to calculate a level and the sound itself is discarded. That is the single most important thing to understand about how this app treats your privacy.

2. What data we collect

2.1 Account information

An account is optional. You need one to subscribe to NoiseMark Cloud. You can create one with:

  • Sign in with Apple — we receive your Apple account identifier, and your email address or Apple's private relay address.
  • Sign in with Google — we receive your Google account identifier, email address and display name.
  • Email and password — we receive your email address. Your password is handled by Google Firebase Authentication and we never see or store it.

We use your account only to identify you, to link your NoiseMark Cloud subscription and backups to you, and to keep your privacy preferences. Profile details such as your name and email are stored only when your sign-in provider supplies them. NoiseMark Pro does not need an account. We do not use it for marketing or advertising.

2.2 Measurement data

The following is created by you and held on your iPhone. If you subscribe to NoiseMark Cloud, it is also included in backup archives stored with your account in Google Cloud Storage. You can also export your records yourself at any time, without Cloud:

  • Sound level measurements — one-second A-weighted values (LAeq, LAFmax, LAFmin and an unweighted peak) for each period you choose to keep.
  • Marks — the moment you marked, with any note, tag or photograph you attach.
  • Location — the coordinates and the accuracy of the fix, for a Log or a Mark, when you have allowed location access.
  • Place names and Projects — names you type yourself, used to organise your own records.
  • Dictated notes — the text of anything you dictate. Speech is transcribed on your device and the audio is discarded.
  • Measurement provenance — device model, iOS version, app build, input route, audio settings and the calibration offset in force, so that a reading is attributable to the conditions that produced it.

2.3 How measuring works, and what is kept

NoiseMark begins measuring as soon as you open it, but measuring is not saving. The live meter is a rolling 30-second buffer held in memory only. If you never start a Log and never tap Mark, nothing about that session is written down at all.

  • Log keeps a period. It saves measurements from the instant you tap Start Log, and nothing from before it.
  • Mark keeps a moment. A Mark taken on its own also keeps up to the 30 seconds immediately before you tapped and up to 30 seconds after, so the moment has context. This is the only case where NoiseMark keeps anything retrospectively, and the app says so where it happens.

2.4 Data generated automatically

  • Usage analytics — app events such as screens viewed and features used, collected via Firebase Analytics.
  • Crash reports — crash and stability diagnostics via Firebase Crashlytics. These are not linked to your name or email address, but they carry an app installation identifier generated by Firebase, so they are not strictly anonymous.

A single control in Settings governs both. It is on by default, and turning it off stops analytics being sent and crash reports being uploaded, immediately and for good until you turn it back on. We tell you about it when you first open the app, so the choice is in front of you rather than buried.

Analytics and crash reports never contain anything you measured. No sound levels, no coordinates, no notes, no dictated text, no photographs, no place names, no report filenames. They record that something happened and how the app performed, never what you were documenting.

2.5 Purchases

The live meter is free. NoiseMark Pro is a one-time in-app purchase that unlocks Logs, Marks, photos, locations, notes, tags, reports and exports. NoiseMark Cloud is an optional auto-renewing subscription, requiring Pro, that stores backup archives of your records, which you can restore across your devices.

Apple processes every payment. To confirm a purchase, the app sends Apple's purchase receipt to our server for verification. NoiseMark Cloud is linked to your NoiseMark account, so we keep its subscription status against that account. NoiseMark Pro does not require an account: it belongs to your Apple ID and can be restored from the App Store on any of your devices. We never receive your card details.

2.6 Data we do not collect

  • Audio. Sound is processed in memory to calculate a level and then discarded. NoiseMark cannot produce a recording of anything it has heard, and the word "recording" is absent from the app for exactly that reason.
  • Payment details. Pro and Cloud are bought through the App Store. Apple handles the payment and we receive no card details.
  • Street addresses. We do not look up an address for your coordinates. Place names are ones you choose.
  • We do not build advertising profiles, and we do not sell your data to anyone.

3. How we use your data

PurposeData usedLegal basis (GDPR)
Create and secure your accountAccount identifier, email addressContract (Art. 6(1)(b))
Measure sound and keep the Logs and Marks you choose to keepMeasurements, Marks, location, notes, photographsContract (Art. 6(1)(b))
Synchronise and back up your records, for NoiseMark Cloud subscribersThe same measurement data, photographs includedContract (Art. 6(1)(b))
Verify purchases, and link a NoiseMark Cloud subscription to your accountApple purchase receipt, subscription statusContract (Art. 6(1)(b))
Produce the reports and exports you ask forThe same measurement dataContract (Art. 6(1)(b))
Draw a map of a location in a reportCoordinates, sent to Apple to fetch the map imageContract (Art. 6(1)(b))
Improve the app through usage analyticsAnalytics eventsLegitimate interest (Art. 6(1)(f)) — opt-out in Settings
Diagnose and fix crashesCrash diagnostics, app versionLegitimate interest (Art. 6(1)(f)) — opt-out in Settings

4. Data storage and security

Your measurements are stored in a database on your iPhone, protected by iOS app sandboxing and by the device encryption applied when your device is locked with a passcode. If you create an account, your account profile, your NoiseMark Cloud subscription status, your privacy preferences and a record of your backups are held in Google Firebase (Firestore). Your measurements and photographs are not stored as records in Firestore: if you subscribe to NoiseMark Cloud, they travel inside backup archives stored in Google Cloud Storage for Firebase, which encrypts stored data by default. These Firebase resources are located in the EU. Other processors listed in section 5, such as Apple and Google's analytics services, may process data in other regions under their own safeguards. Access is controlled by security rules that restrict each account to its own data.

Your account credentials are held by Google Firebase Authentication. We never see your password.

Exported backup archives have no separate password encryption. When you export a backup, the ZIP archive contains your measurements, locations, notes, photographs, Projects and deletion records as a portable file that you own and control. It carries checksums so you can tell whether it has been altered, but those protect integrity, not confidentiality. Store it somewhere you consider secure and treat it as you would any other sensitive document. We chose not to add a password because a forgotten password would mean the permanent loss of your own evidence. Cloud backup copies are separately encrypted at rest by Google Cloud Storage.

5. Third-party processors

ProcessorPurposeData shared
Google Firebase (Authentication, Firestore)Sign-in, account profile, NoiseMark Cloud subscription status, privacy preferences and backup metadataAccount identifier; email and display name when your sign-in provider supplies them; subscription and backup metadata — not your measurement records
Google Cloud Storage for FirebaseStoring NoiseMark Cloud backup archivesBackup archives of your records, photographs included, for Cloud subscribers
Google Firebase (Analytics, Crashlytics)Usage analytics and crash reportingApp events and crash diagnostics only — never measurement content
Apple (Sign in with Apple)AuthenticationApple account identifier and email, or Apple's private relay address
Google (Sign in with Google)AuthenticationGoogle account email and display name
Apple (App Store)Distribution, the Pro purchase and the Cloud subscriptionThe transaction and its receipt, handled by Apple
Apple (MapKit)Map imagery for a report containing located recordsThe coordinates needed to fetch that map image
Apple (on-device speech recognition)Transcribing a dictated noteNothing — transcription happens on your device

No other third parties receive your data. We do not use advertising networks, data brokers or marketing platforms.

When you export or share a report or a backup, the file contains the coordinates of any located Logs and Marks: the PDF draws them on a map and the CSV lists them as latitude and longitude. That is your own act of sharing, but the coordinates travel with the file, so it is worth knowing before you send one.

6. Your rights (GDPR)

If you are in the EU or UK, you have the following rights:

  • Access — your records are visible in the app, and you can export all of them at any time without asking us.
  • Correction — edit any Mark, note, tag, place or location directly in the app. Where you correct a location, the original observed position is retained alongside it so the record stays honest.
  • Erasure — delete individual records, or delete your account and everything in it. Section 7 sets out exactly what happens.
  • Portability — export your data as a documented, open archive of JSON and photographs, or as CSV and PDF.
  • Restriction and objection — contact privacy@ensoventures.org.
  • Object to analytics — turn off analytics and crash reporting in Settings. Effective immediately, and we treat that switch as your objection under Article 21.
  • Lodge a complaint — with the Commission Nationale pour la Protection des Données (CNPD) in Luxembourg, or your local data protection authority.

7. Deleting your data

Delete a Log — a deleted Log moves to Recently Deleted, where it stays for 30 days and can be restored. After that it is removed permanently. You can also remove it permanently straight away from within Recently Deleted.

Delete a Mark — deleting an individual Mark removes it from the app immediately. Marks are not covered by Recently Deleted and cannot be restored from there. A copy may remain in an earlier NoiseMark Cloud backup, or in a backup you exported yourself, until that backup is replaced, deleted or expires.

Delete your data — Settings → Delete Data removes your measurements, Marks, photographs, notes, places and Projects, from this device and from your account, including Firestore and any NoiseMark Cloud backups. Your account itself remains, so you can carry on using the app.

Delete your account — Settings → Delete Account permanently and irreversibly removes your account together with all of the above. This cannot be undone.

Deleting your account does not cancel a NoiseMark Cloud subscription. Apple manages subscriptions, so cancel it in your App Store account settings. Your NoiseMark Pro purchase stays with your Apple ID, and you can restore it if you create a new account.

What survives a deletion, and why. Two things do not go, and neither can be used to identify you or to reconstruct anything you measured:

  • Aggregated and anonymised statistics. We use these to understand how the app is used overall. They are stripped of personal identifiers and cannot be linked back to any individual, so they are not personal data and are not deleted.
  • A record of your privacy preferences, held against your account identifier. We keep your analytics setting and when it changed, so your preference is respected and can be shown. It is retained for that purpose only.

Deleting the app from your iPhone removes the local copy but does not delete your account. Use Delete Account if that is what you intend.

8. Children

NoiseMark is not directed at children under 16. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, contact privacy@ensoventures.org and we will delete it promptly.

9. California residents (CCPA)

CategoryCollectedSold or shared
Identifiers (email, account ID)YesNo
Personal records (measurements, Marks, notes, photographs)YesNo
Location dataYes, when you allow itNo
Commercial information (purchase entitlements)YesNo
Audio recordingsNo — audio is never storedNo
Usage data (analytics events)Yes — opt-out availableNo
Financial informationNoNo
Sensitive personal informationNoNo

We do not sell personal information. California residents may exercise CCPA rights by contacting privacy@ensoventures.org.

10. Changes to this policy

We may update this policy from time to time. Material changes will be notified in-app. The effective date at the top of this page reflects the date of the most recent revision. Continued use of the app after a change constitutes acceptance.

11. Contact

For any privacy questions or to exercise your rights: privacy@ensoventures.org

Enso Ventures S.à r.l-S

Luxembourg

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