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Olive! / FAQs

Frequently Asked Questions

Olive!  ·  For support email support@ensoventures.org

1. How do I get started?

Create an account using Google, Apple, or email, then start logging extra virgin olive oils you have tried using the + button. Once you have logged at least 5 oils with ratings, your palate profile and insight cards will generate automatically.

2. How do I log an olive oil?

Tap the + button from any screen. Enter the oil name, producer, country, region or DOP zone, cultivar(s), intensity (Delicate / Medium / Robust), harvest year, harvest period, extraction method, volume (in ml), and price. Acidity percentage, polyphenol content, best-before date, and certification are optional but improve your analytics. A live price-per-500ml preview updates as you enter price and volume.

3. Why is intensity a separate field from cultivar?

Intensity (Delicate / Medium / Robust) is the IOC's primary sensory classification and can be overridden by harvest timing and extraction method — the same Picual cultivar can produce a Delicate oil when harvested late or a Robust oil when harvested early. The intensity field captures the actual oil in the bottle; the cultivar field captures the genetics. Both are analytics signals.

4. What does "polyphenols (mg/kg)" mean?

Polyphenol content is the concentration of health-active compounds (including oleocanthal, oleacein, and oleuropein) in the oil, measured in milligrams per kilogram. Higher polyphenol content correlates with more bitterness, more pungency (the throat catch), and greater health benefit. EU regulations allow a health claim on oils with ≥250 mg/kg. Most commercial labels do not print this figure — enter it when available from the producer's technical sheet.

5. Why does the app warn me about harvest year?

Extra virgin olive oil is a perishable product. Polyphenols degrade significantly within 18 months of harvest. If the harvest year you enter is more than 18 months before your logging date, the app flags the oil as a potential freshness risk and suggests adding "Freshness Risk" as a tasting note. This is a signal, not a block — you can dismiss it and log the oil normally.

6. What is the palate profile?

Your palate profile is generated from regression analysis of your logged oils. It identifies which variables — cultivar, intensity, origin, harvest timing, extraction method — best explain your ratings, and ranks them by explanatory power. The result is a palate fingerprint: what actually drives your scores, not what you think drives them.

7. What are the insight cards?

Cards generated automatically from your data covering: Cultivar affinity, Intensity preference, Origin/Region, Harvest timing, Production method, Value analysis, What you don't like (including defect patterns), and Explore next. Each shows a data-driven strapline — tap any card to see the full ranked breakdown.

8. Why is bitterness listed as a positive tasting note?

Bitterness in extra virgin olive oil is a positive attribute, not a defect. It indicates the presence of polyphenols — specifically oleocanthal and oleuropein — which are the primary health compounds in premium EVOO. An oil with no bitterness or pungency is typically low in polyphenols, whether through late harvest, poor processing, or age. The app's tasting note vocabulary follows the International Olive Council (IOC) sensory standards.

9. What are the defect tasting notes?

The following tasting notes indicate processing or storage defects and are visually distinguished in the logging UI: Rancid (oxidised oil — the most common defect), Fusty/Muddy (anaerobic fermentation of olives before pressing), Winey/Vinegary (acetic fermentation), Musty (mould on olives). Oils logged with defect notes are excluded from cultivar and origin analytics but contribute to a producer quality signal and the "What you don't like" insight card.

10. What is price per 500ml?

The app normalises all value calculations to price per 500ml equivalent — the standard reference bottle size in premium EVOO retail. Recording volume in ml (whether a 250ml tin or a 1-litre bottle) gives the engine a consistent baseline to compare value across different bottle sizes.

11. What is the Explore section?

Explore is a reference encyclopedia of EVOO terms across six dimensions: Cultivar, Origin, Intensity, Production, Quality & Certification, and Concept. Each entry explains why the term matters to your palate data, what it means technically, and how it shows up in the bottle. Where relevant, your personal data is overlaid on each entry.

12. How do I manage my subscription?

Olive! offers a free trial followed by an auto-renewing subscription. On iOS, manage or cancel via App Store → Your Account → Subscriptions. On Android, go to Google Play → Subscriptions. Cancel at least 24 hours before the renewal date to avoid the next charge.

13. How do I delete my account?

Go to Settings → Account → Delete Account. You will be asked to re-authenticate before deletion. This permanently and irreversibly removes your account, all olive oil log entries, all analytics data, and all personal information.

14. Is my olive oil data private?

Yes. Your data is stored securely in Firebase (EU region) and is never sold or shared with third parties for any marketing or advertising purpose. Analytics can be disabled entirely from Settings. See our Privacy Policy for full details.

Still need help? Email us at support@ensoventures.org

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